Published by Angus on 03 Sep 2009
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In many online communities, it’s just too difficult to figure out how to contribute – there are too many options and no clear hierarchy of choices. Community managers need to light a single path to show the way. › Continue reading… |
Published by Angus on 09 Jun 2009
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Assuming you are using some version of an Engagement Pyramid for your community, you will quickly be asking yourself “Just how many people have we converted to each level in my community?” To help answer that we’ve put together a list of easy to use metrics and related tools. › Continue reading… |
Published by Angus on 20 May 2009
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Wouldn’t it be great if we had a simple model for how to engage people in an online community? There are a number of models out there, but none of them are tailored to the social sector. We thought it would be worth sharing our approach: ‘The Community Engagement Pyramid’. › Continue reading… |
